We serve as the Crosswalk for payors and EMS agencies, creating an environment where 911 callers receive appropriate and cost-effective care.

For EMS

Crosswalk’s purpose-built platform enables EMS agencies with tools to maximize services, work to their full potential, and become active participants in value-based care

911 Care Navigation

Divert low-acuity calls from 911 to Crosswalk nurses that follow specifically designed care navigation protocols so your teams can focus on responding to life threatening emergencies
Connected Telehealth

Initiate and deliver telehealth visits with emergency medicine physicians for patients that don’t require ED-level intervention
Local Provider Integration

Partner with urgent care, FQHCs, and behavioral health providers to ensure patients access timely, appropriate care, with support for follow-up coordination and transportation to appointments
Payor Contracting

Develop new payment programs with payors to generate reimbursement for activities beyond transportation

For Payors/Risk-Bearing Providers

Crosswalk is a turn-key solution for payors that reduces unnecessary transport and ED spend, and engages hard-to-reach members

Scaled Network of EMS agencies

Crosswalk organizes the fragmented EMS community onto a single platform to facilitate payor engagement
ED Renavigation

Crosswalk intervenes during 911 calls and on-scene to coordinate care and navigate patients to the right setting, such as urgent care, behavioral health, or primary care, preventing unnecessary ambulance transports to the ED
Mobile Integrated Care

Community EMTs and Paramedics are proactively deployed to engage high-needs patients and close care gaps
Data Integration

Crosswalk equips payors with clinically actionable population-level insights into their communities through real-time integration with EMS data